The mission of Information Technology Services (ITS) is to meet the information technology needs of Claflin University by providing reliable access, with responsive service and support, to the IT resources. In support of the University mission, ITS continually looks for ways to incorporate new technologies to improve processes associated with instruction, research, and administration. ITS provides information for strategic decision support and for tactical and operational needs. ITS also provides the information infrastructure (in terms of technology, training, and consulting) to empower people to make effective use of information resources
Technical Support for Student Computers:
Due to liability reasons, the IT Department does not repair personal computers, laptops or printers belonging to students. Therefore, it is very important that you purchase warranty. Make sure you know the terms of your warranty. The IT Department will be happy to answer any questions you may have about your computer, laptop or printer.
Telephone & Voice Services:
Provides the campus with both basic and advance telecommunication services, establish voice mail, coordinate troubleshooting like repair, add move and change phone numbers for the faculty, staff and students on campus.
Manages the University computer labs, develops and maintain the configuration of the laptop and desktop PCs, maintain the PC software site licensing and provide general support for the PCs at the University.
University Policies & Security:
Manage design solution, installation & configuration, and maintenance of the campus network system. It includes direct access to Internet, Intranet, Webmail, and other resources of the campus.
Information for Panther Card
Information for Long Range Technology Plan