Hurricane Ian Update
September 28, 2022 Claflin Family: At approximately 4:10 p.m., South Carolina Governor Henry McMaster declared a state of emergency for South Carolina. As the safety of our students, faculty and staff is a major priority, Claflin University will close and classes will be canceled on Thursday, September 29, 2022, at 12 p.m. Classes for Friday, September 30, 2022, will be held virtually. Students are encouraged to check Moodle for instructions from professors. Students, faculty and staff are encouraged to seek safety away from the predicted affected (coastal) areas. Residential students who live in South Carolina or within a 4-hour radius are strongly encouraged to leave campus. However, residential students who are unable to leave campus must register with the Office of Residential Life no later than Thursday, September 29, at 10 a.m. by clicking here. The Office of Residential Life will be on-call to answer questions in case of emergencies at (803) 258-8981. The University Dining Center will operate on the following schedule: Thursday: Normal operations. No late night dining. Friday: Brunch (9 a.m. until 1 p.m.); Dinner (5 to 7 p.m.) Saturday & Sunday: Brunch (10 a.m. until 1 p.m.); Dinner (5 to 7 p.m.) * Meals will be take-out on Friday through Sunday. Pizza Hut and Starbucks will be closed. If conditions become worse (power outages, flooding, downed trees, etc.), the University will implement its emergency protocol and provide shelter and meals in the Jonas T. Kennedy Health and Wellness Complex (located on the campus of Claflin University). You are encouraged to visit the University’s website, where updates will be posted regarding University operations. Updates also will be posted through Panther Alerts (text messages), Panther X, and email. For general information and updates, please call the University’s Information Line at (803) 535-5243. In case of on-campus emergencies, please call Claflin University Public Safety at (803) 535-5444. You may also check the National Weather Service for up-to-date alerts at https://www.weather.gov/cae/

How to Request Maintenance

FAQ

Q) What happens to my request once it is submitted?

A) The request is sent to the System Administrators and Managers, These are the Sodexo Assistant GM, Administrative Assistant, and Maintenance Manager. They review the request, and assign it to the appropriate technician.

Q) How does the Technician know they have a work order?

A) The work orders are sent to their phones. Also, Work Orders are reviewed in the Morning Huddle with the technicians. For Housekeeping associates, paper work orders are generated and distributed to the Housekeeping Supervisors.

Q) How do the work orders get “Closed?”

A) Once the technician has completed the work order, they mark the work order “Complete” on their phones. The System Administrator and Managers are then able to go into the system to close out the work order. This gives us the ability to review notes, add notes, etc. If a paper work order has been created, the paper work order is turned in to the System Administrator, and they are able to close the work order out in the system.

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